Frequently Asked Questions
(Mostly) Everything you may need to know as a local Dunedin business.
General Questions
Frequently asked questions about the Dunedin Store.
Dunedin Store is an online platform that offers a wide range of products and services direct to you from businesses and individuals in Ōtepoti Dunedin, Aotearoa New Zealand.
You can reach us by emailing hello@dunedinstore.nz.
Yes, we are proudly based in Ōtepoti Dunedin, Aotearoa New Zealand, and serve our local community and beyond. It is a platform offered via Firebrand www.firebrand.nz.
At Dunedin Store, we focus on supporting business to reach a bigger audience, we support growing business by offering subscription services for all manners of growing your business. We are dedicated to supporting local.
Get in touch with us and we can assist you with removing your listing.
Website Usage
Frequently asked questions about the Dunedin Store.
To create an account, click on the Register button on the top right corner of the website. Follow the prompts to provide your information and set up your account.
You can reset your password by clicking on the "Forgot Password" link on the login page. Follow the instructions to reset your password.
Yes, you can update your account information, including your email address, password, and payment details by logging into your account and accessing the "Account Settings" or "Profile" section. This is also where you can adjust the subscription level you are paying for.
Order and Payment
Frequently asked questions about the Dunedin Store.
To place an order, simply browse the products on offer via an individual business or through the Products page. You will be redirected to the businesses eCommerce store. Follow the prompts to complete your purchase.
Our businesses choose how to accept payments via their own eCommerce facilities.
To subscribe, visit our Pricing page, select the plan that suits you, and follow the instructions to complete the signup process.
Yes, you can cancel your subscription at any time. Please visit the Settings section within your account for instructions on how to downgrade your subscription.